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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
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...Alastair Livingstone
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done....
...Graham Wright
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...
...vanessa bowman
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back....
...Comfort Heating Services
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Quick and efficient with no problems. Goods as described....
...Asylum Clubs Limited
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Excellent service, part received within 2 days. Many thanks...
...Kenneth Swinton
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend....
...Mr David James Forder
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Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved...
...stephen Wheeler
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more reviews... |
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