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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company....
...Raymond Hancock
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!...
...Didar Bhamrah
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment....
...Anne Pritchard
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...
...Alison Mitchell
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Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!!...
...Drip Doctor
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Good service and after sales support....
...Ashwin Parekh
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Very good service , saved a lot of time searching parts...
...paul coster - Mr
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All good. great prices, fast delivery, kept well informed of delivery time and date....
...koreana
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Excellent service and del.
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...WINT LEES - Mr
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more reviews... |
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