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Excellent service and communication.
Would recommend.... ...Ian Freeman
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Thank you. Recieved my order quickly, and very happy with your service... ...Mrs Edith gomessebastiao
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks.... ...Dave H
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.... ...Philip Hope - Phil Hope Plumbing
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!... ...nicholas burns
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
... ...Kath Hall
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Very good communication and an excellent service. Thanks.... ...Edward Kinsella
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Very happy with the service
Goods arrived as promised ... ...Anthony Roberts - MINACK MECH MAINT
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more reviews... |
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