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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
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...Glebe Services
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So pleased to have this obsolete part delivered quickly. Great service....
...Katharine Adamson
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We have found your company great to deal with , the ladies in sales have been brilliant....
...Cornwall Wetrooms
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!...
...S Grimsley
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good service, would use again ...
...SHEFFIELD PARK ACADEMY
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Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again....
...Mrs J Morris
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others...
...Andrew Uttley
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased....
...Barry Coleman
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more reviews... |
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