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fantastic delivery and service
thank you very much
... ...nicola chalmers
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.... ...Fred
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Very happy with the service
Goods arrived as promised ... ...Anthony Roberts - MINACK MECH MAINT
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Thank you verry much, dellivery was on time.... ...Jay
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.... ...SUZANNE ENGLISH
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers... ...Howard Williams
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!... ...George M Bish
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Arrived on time. Excellent service... ...Mrs Rachel Hobson
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.... ...Jonathan Fox
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more reviews... |
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