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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ...
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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Great prices and excellent delivery service, will use My Tub again...
...Sandra Coxell
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thank you very quick and proffesional perfect service and contact...
...k
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We’re very pleased with our purchases. The service we received from yourselves was excellent....
...Jane Middleton - Mrs
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product...
...Dr Hans-Georg Wagner
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Prompt reply to enquiry and prompt delivery of goods...
...Carl Toon
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Fantastic service and fast delivery.
Thanks very much....
...Marilyn Gritten
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you....
...D.Jacobson
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...
...Paul OBoyle - Q3
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more reviews... |
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