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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Products were received quickly and I was informed of the order status every step of the way...
...Despina Fletcher - Vale of Aylesbury Housing Trust
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Great service very happy with the item thank you....
...Mark edmonds
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you...
...Keith Midgley Fasset
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got the parts picked up thanks for your prompt service...
...graham warcup
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you...
...Justin Thorner
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excellent service , thanks ...
...david alcock
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Easy to order and delivered efficiently...
...Matthew Jones - CHRES Ltd
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks...
...JANET THOMPSON
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