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Great price, fast delivery, an excellent service all round. Thanks
... ...John Mann
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Thank you for great service, I am delighted with the product.
The communication was great and easy to to business
I have reviewed on trustpilot ... ...Stephen West
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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very satisfied with the service... ...joyce jobling
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.... ...Delia Jallands
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required.... ...Kevin Culling
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars... ...Seven Dials Club
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Good communications and service.... ...Michael Greenwood
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ... ...Susan Cox
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