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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post... ...Mike Sewell
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Good Service, I was able to identify the correct part and they arrived promptly... ...Henry Peat
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Took a while to receive but i expected that. Goods arrived as described.... ...Allan Docherty
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Another hassle free purchase. Thank you.... ...Jennifer Adams
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Absolutely fantastic service.... ...Paul Wilson
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.... ...David Millichap
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.... ...g hawes
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
... ...John Pearson
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.... ...David E Wright
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more reviews... |
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