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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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Great service and wonderful communications. Fast and free delivery.... ...David Jackson-Hulme
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Excellent service - arrived very promptly. ... ...Carole Richardson - Chichester College
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!... ...Horse & Groom
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.... ...Thomas Walford
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou... ...Paul Sercombe
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again.... ...RobertsonFM
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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you... ...IAN FORRESTER
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.... ...Pauline Bentley
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.... ...Graham SMALLER
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