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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team...
...Jayesh Mistry
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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I was very impressed with all aspects of the service we had from My Tub...
...British Gas
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Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...
...BDP
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Product item we were looking for at a price 2nd to non found else where, updates and service both great....
...Carillion LGS Dave Evans
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley...
...W.E.LEATHLEY
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!...
...Tim Colman
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks...
...austin carter
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more reviews... |
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