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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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very good service thank you customer satified...
...maindee nhandymans
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
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...Fiona
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thank you for your service
b.r
laurence zehut...
...LAURENCE ZEHUT - Z.MAMAN LTD
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
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...Jennifer Killick
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Great service. Product competitively priced and delivered bang on time....
...Ian Hunter
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A delay with supply - but kept fully informed of issue - good price for item - will use again...
...Donald Fisher
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ...
...Iain Rose
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Many thanks for efficient service...
...Mrs P Stewart
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...
...GASFLOW PLUMBING AND HEATING
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more reviews... |
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