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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful.... ...Margaret Macdonald - Mrs.
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Very pleased with the service provided. Would definitely use your services again... ...Jean Fozard
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.... ...Graham SMALLER
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate... ...Kate Macauley
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tanks for all, I received to day and is ok.
... ...aquarius srl
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Brilliant communication from my tub and product just the ticket!... ...Leigh Murphy
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno... ...L.Forno
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Very quick and efficient delivery.... ...Lesley Clarke
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
... ...Michael Willis
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more reviews... |
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