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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Excellent service and price...
...Paul Toney
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good product long a long wait for delivery...
...david pitchford
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Excellent service, regular updates given on delivery. Email contact easy and very efficient....
...Michelle Phillips
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very good service very helpfull staff very promt with my order will use this company again soon...
...michael john barratt
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan...
...M I MacMillan
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excellent service thank you...
...Karine Cheong LY
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excellent service, all you want from an online service. thank you...
...tim
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!...
...Philip Purves
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed....
...Timothy Hayton
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more reviews... |
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