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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings...
...Adele Hemmings
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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Excellent service. Great value for money and goods delivered on time....
...Derek March
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
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...Jean Morgan
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me...
...Martin Frain
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...
...Hazel WhitelockWainwright
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
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...Maria Vasilyeva
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Received thank you albeit longer than expected....
...Keith Foster
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more reviews... |
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