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Christine
I picked up my parts today, thank all the team for there help...
...Trevor Weavers
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again....
...Terry Brook - T B COURIER SERVICES
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Great service always willing and able to help ...
...Hilux Electrical Services
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Thank you for sending my loom part.It did arrive on time.Bob...
...robert lear
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Thank you we received our order, with good customer service.
Thank you...
...karen hounsell - kennet court
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...
...Christopher Hope-Wynne
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Excellent service and communication. Thank you!...
...Brian Rattley
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!...
...Dave
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