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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped... ...t pm cairns
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excellent allround service, will use you again and recomend to friends.... ...Alan Madle
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods.... ...Jo Ash
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
... ...Stewart Anderton
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
... ...JM and AJ Gray
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.... ...Robert McNaughton
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan... ...tristan shelton - Mr
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..... ...tony cadwallader
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good service, would use again ... ...SHEFFIELD PARK ACADEMY
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more reviews... |
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