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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Excellent service, very efficient...
...Philip McElhinney
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Prompt, efficient and relaiable....
...Robert West
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Excellent friendly service, good communications, quality products .... and the best prices around!...
...Mike Strange
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette...
...Jennette Bradbury
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got....
...Jayne Lund
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Very good service. I shall use mytub again....
...Michael Williams
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An excellent service receivedc throughout my transaction.Would use this company again. ...
...Jane Firth
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP...
...Rod Peto
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Excellent product delivery and packaging very good would recommend to use again...
...william quilter
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more reviews... |
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