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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
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...JM and AJ Gray
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat...
...Patrick Boyle
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Great service and terrific staff. Thank you so much for getting my order to me in time....
...Mr Simon Morrell
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part received in very quick time & very well packed excellent service recomended...
...P S Laws
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
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...George Johnson
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ...
...Richard Weeks - Atkins Ltd
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...
...John Greig
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