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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again....
...Businessclean Cambridge Ltd.
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
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...David Clark
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Very helpful service. Found obscure tap valves for me. ...
...Steve Williamson
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Great service, communication was superb from Ordering to Delivery. ...
...Anna Morge
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !...
...Annie Meadows
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Everything as described, and provided helpful updates on delivery date....
...Andrew Dey
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Very pleased...
...Mark Young
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Great Service. Particularly liked being kept in touch regarding delivery date...
...Paul Hicking
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Product was delivered speedily and on time. Efficient service - thank you...
...Alan Marlow
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