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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James...
...James Mcgarry
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful....
...Margaret Macdonald - Mrs.
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect....
...Jack Riggs
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Top customer service....
...David Gillanders
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Most prompt and friendly when I was negotiating a different delivery address...
...SM Hedworth
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parts arrived as ordered on the day promised what more is there to say...
...john hall
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This is a first class company, with good prices and very good feedback as to delivey dates, easy to contact directly, quality brands.
What more do you want ?
Thanks Girls (and blokes)
A very happy customer.....
...Bruce J Skittrell
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Just what I was looking for and a quick delivery....
...Norman Scott
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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more reviews... |
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