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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Received my order and I am highly satisfied with the service.
Many thanks...
...Mrs Sandra Thomson
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)...
...mrs janette kirkpatrick - calmac developments ltd
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all....
...ISTL Engineering Limited
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Excellent service, good prices and very quick delivery....
...derek morgan
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Product was delivered speedily and on time. Efficient service - thank you...
...Alan Marlow
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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Excellent service and communication. Thank you!...
...Brian Rattley
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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more reviews... |
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