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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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good communications, very helpfull
would use again.
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...duncan black
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Swift delivery as promised. Very helpful staff on chatline...
...Mark Edgar - Lincolnstudentlets
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very efficient, thanks....
...K. Goodier
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
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...John Watson
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Item arrived quickly and very pleased and would most certainly order from My Tub again....
...lee richards
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again....
...Douglas McPhee
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much....
...mrs brenda brett
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Order processed very quickly and great communication about my order. Arrived within the week, good service!...
...Paul Johnston
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