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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You...
... Marie Bullivant
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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All good recived promptly thank you I will use again ...
...Richard McELroy
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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Excelent service will shop with them again...
...Stephen Paul James
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Super ! Very pleased. From order to delivery !!!...
...Claes Domeij
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Good service, order received in time stated....
...william arnold
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent....
...J TEBBS
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012...
...Robert Palmer
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more reviews... |
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