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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea... ...Helen Magnay
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Brilliant service helpful staff and a fast delivery.... ...Mrs IA BRUNSKILL
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected... ...Adrian Bates
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much!... ...Nirmal Aujla
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Every think is ok thanks... ...stewart norris
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ... ...Peter D Allum
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Excellent service with good communication throughout.... ...Stephen Webster
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered.... ...Carol Mackenzie
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Order has been received and all is ok. Thankyou so much.
MurielTobin
... ...David Tobin
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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more reviews... |
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