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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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couldnt have been easier or better - well done.... ...alan thompson
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Good service, order received in time stated.... ...william arnold
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.... ...Mr I S Cameron
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Good service Thanks
Arrived as predicted and the job is done... ...Colin Johnson
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So far excellent - going to collect coals from Plumbs just hoping can find the place!... ...Mrs A Cam
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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Excellent product Sales support and Delivery!!... ...Andrew Anderson
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more reviews... |
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