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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process....
...C CUTLER
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Great service from placing the online order through to delivery of the item ordered....
...Michael Gullis
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
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...Tim de Paravicini - Yoshino Ltd.
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Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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Hello
The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
MyTub...
...Toby Lankester
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service....
...Mr Gregor W. Jack
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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Good service and quick delivery. No problems at all. commendable. ...
...Phillip John Stocking
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Very prompt and efficient service...
...Geoffrey Bloodworth
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!...
...Alan Marriott
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