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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you... ...19 the dale aberford
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A... ...Martyne Mullar
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way... ...Mark Fisher
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Item delivered as specified... ...Keith Hale
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it... ...Michael Rowlands - Micky Dees
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks.... ...Kevin Firman - Consortium MultiAcademy Trust
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Extremely pleased with service, good communication and quick delivery. Thank you!... ...Patricia Peace
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ... ...Nick Fulcher
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We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.
... ...Catalent Australia
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