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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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All as planned, great service!!... ...Martin Shepherd - Shepherd Contracting
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:)... ...Mike Matty
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart.... ...Michael Fellows
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Great service always willing and able to help ... ...Hilux Electrical Services
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ... ...fiona atkinson
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!... ...Michael Healy
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Great product, delivered when said and great communication, thank you.... ...Karl Webb
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Very helpful and efficient service... ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Effective and efficient service from start to finish regarding the product required. ... ...Peter Hampton - Hampton construction
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more reviews... |
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