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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Order received on time. Great customer service. Thanks again!...
...Stephen Hanmer
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Excellent service. Extremely quick delivery, and a very good price.
Thanks!...
...Vincent James Nichols - Music Shed
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Very good service , saved a lot of time searching parts...
...paul coster - Mr
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Thank you for your assistance...
...Clifford Birmingham
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help....
...Ivor Thomas
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery...
...Mr Malcolm Hogg
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myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done....
...Ian Blue
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delivery exactly as predicted , well done...
...n anderson
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Bath was as expected, delivered on time and at great price. Would recommend to anyone....
...Michael Shaw
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more reviews... |
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