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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...
...terence arch
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I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
Thank you ...
...Mrs C Farrow
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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Good service and quick delivery. No problems at all. commendable. ...
...Phillip John Stocking
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Good service and products...
...Joan Vickers
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I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
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...Peter Cradock
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon...
...R Mackinnon
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We have received the order thank you and all looks satisfactory....
...Ray P Jones
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more reviews... |
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