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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...
...ian mcalpine
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round....
...Ray Riley
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks....
...ROBERT
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub...
...David Galbraith
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Great communication, rapid delivery, highly recommended, thanks!...
...Patrick Timms
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch...
...Mike Veitch
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad....
...Mr Mark Shaw
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
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...Helen
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thanks arrived on time exactly as described... good service all round...
...Robert Edwards
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Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
Cheers RJP...
...R Pannell
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more reviews... |
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