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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...
...david shorter
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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...
...John - Bethel
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
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...Stuart Malone
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Good price & quality, but delivery quite slow....
...Timothy Salter
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brilliant service, would use again and reccommend to my friends....
...jennie williams
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A timely and eficient srvice - thank you...
...Hubert John Lynch
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Briilliant service thank you very much. Good communications....
...Amanda Cairns
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Fast delivery, good price and communication. Will recommend. Thanks...
...Matthew Adams
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Goods as described and delivered as promised. Excellent service....
...William Paul Down
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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