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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted.... ...Sheila Miller
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Competitive and efficient. Will certainly consider using you again and would recommend you.... ...Mr John Ashmore
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.... ...Mr Christopher R Henry
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient... ...Sylvia Lanchester
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.... ...Malcolm Hearn
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Good product.
Good communication from the sales team.... ...GJ Brown
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again.... ...Damian Le Breuilly
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service.... ...Lawrence Jeffs
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Thanks Sophie
Brilliant service. I will use your company again. ... ... J E Hubbard
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Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage.... ...Douglas Martin
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