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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service....
...Danny Fisher
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Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ...
...JAMES SCANLON
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy...
...Victor handley - H
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Delighted with the service. Thank you ...
...Shirley Kirk
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks...
...Darko Longin
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
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...Michael Leonard
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!...
...Mike Cheal
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The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase....
...MARK ROBSON
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