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service and delivery were impeccable.definitely use them again 1010
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...allan davenport
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Amazingly fast service...
...Brigid Tapping
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order received complete and on time with your usual efficiency. thank you ...
...peter richardson
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy...
...Richard Bond
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered....
...Ms S E Ellis
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
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...Tom Hawthorne
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Excellent and helpful staff,thankyou...
...JohnPeterson
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!...
...Lyn Hughes
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