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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again....
...Lawrence
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery"....
...Peter Sivyer
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Fine, just fine! Thanks....
...Rose Arthur
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Good service even when parts are hard to get , kept me informed thank you !...
...steve westley - westleyhire ltd
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ...
...Paul Gardner
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White ...
...Anita White
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you...
...Monique Rodriguez
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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The tap cartridge was exactly what I wanted and cured the leak....
...Christopher John Cole
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more reviews... |
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