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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
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...Roy Kilborn
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Very impressed with serice....
...Susan Collins
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company...
...Alan Levett
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,...
...Shane Jenner
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Delivered as stated and am happy with service overall...
...Ralph Nader
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service....
...G Martin
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good service...
...Julie Meares
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you....
...Dion Stuart
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