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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ... ...Brighter Homes Decor
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Replacement part delivered in a few days fitted no problems... ...David Gadd
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Great service,prompt delivery great company to deal with.... ...Ian long
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very good service thank you customer satified... ...maindee nhandymans
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.... ...scott windeatt
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.... ...David Townend
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Great service - very happy.... ...Gerard Crawford
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.... ...Joanne Elkington
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Very good service, fast delivery... ...Robert Law
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more reviews... |
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