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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Excellent service received, prompt communication throughout order process, would recommend and use again....
...Mr K J Higgs
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!...
...Timothy St.JohnHayes
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Delivered promptly and at a very competitive price...
...Chris Brownson Architect
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Fast delivery. Very happy with item...
...JULIAN KING
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou....
...neil biggadike
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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno...
...L.Forno
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Goods delivered as described.
Would use my tub again....
...Alison McDonald
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing....
...Lynn Gale
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