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tanks for all, I received to day and is ok.
...
...aquarius srl
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Christine
I picked up my parts today, thank all the team for there help...
...Trevor Weavers
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended....
...Zara Hazzard
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much....
...Angela Foister
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Hi
many thanks for your prompt supply there was a slight error ,your email
suggested delivery on the 21st August ,not quite sure how but it was delivered on the 20th August at 2.40 pm , see your emails ,anyway I was very pleased with your prompt service and your price so much so I have forwarded your
details onto 2 people ,one being my engineer , the other I cannot say,
again many thanks...
...B.Lammas
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...
...Trevor Charles
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
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...margaret jones
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Excellent speedy service, at a very competitive price....
...Jonathan Carmalt
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley...
...Turnleys Ltd
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