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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss...
...andy moss
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub....
...John Bryson
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...
...Eric Boreham
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Thanx for your help, good price, got what I asked for and accurate delivery date....
...Gloucestershire CCC
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ...
...Darren Plowman-Read
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again....
...Florence Smith
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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