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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends.... ...Lee Alan Fordham
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How do I get a VAT Invoice that looks like a VAT Invoice and not an email
Thanks
John
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Hello
To get a VAT invoice with our letter head please login to your account
> Go to My Orders (top left of site)
> Click on the order you wish to print an invoice
You will then see in the order details page;
VAT Invoice:
Click this to print your VAT invoice.
I think this is what your looking for.
Regards
MyTub... ...Green Combined Power Ltd.
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Fast,efficient service. Many thanks.... ...Steve Driscoll
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The part arrived promptly and was a good price. ... ...Nigel Daish - SE
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I was delighted with the service I received from My Tub. The prices were much better than any I could have got from any of our local stores. The delivery was prompt and fitted in well with the new bathroom
Many thanks... ...Mary Devereux
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Excellent service, delivered bang on time.... ...Richard Birtwell
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Thank you so much......i placed two separate orders and both came the next day. I will certainly be reccommending and using " My Tub" again.
Thanks again,
J Smart Plumbing.... ...J Smart Plumbing
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ... ...edwin corrance
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A delay with supply - but kept fully informed of issue - good price for item - will use again... ...Donald Fisher
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