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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item. ...
...Edmund Lusk
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Nothing bad -helpful response, competetive price and timely safe delivery...
...Paul Dyer
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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The service and communication was absolutely top notch. Very helpful staff and would definately use again....
...M A Khan
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myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done....
...Ian Blue
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Item arrived , but toke a while to git here.
Thx ...
...Jonny Davis
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good service kept well informed thanks will use again...
...Mark Gough
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Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation....
...tony akers
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