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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much....
...Vicente Jesus Vegazo Rodriguez
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea...
...Helen Magnay
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Great service very happy with the item thank you....
...Mark edmonds
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I item was competitively priced & arrived when expected. - perfect. ......
...Mark Haley
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Great service! Item was despatched quickly and received in perfect condition.
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...Tim Mobbs
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends...
...Eileen Roache
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service...
...Mark Tanner
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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more reviews... |
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