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As described and as ordered with speedy delivered.... ...Donna Williams
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Good service, would recommend and use again! ... ...mike chilvers
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ... ...Alex Morton
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Very helpful to urgently find and deliver a part.... ...Michael Boden
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ... ...les green
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
... ...Aquarius Plumbing Services
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ... ...Trevor Charles
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!... ...NA
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Nice friendly service, with regular updates.
Regards,
Mark ... ...MARKABRAHAM
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more reviews... |
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