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excellent service...
...KMS Facilities Group Ltd
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections....
...Graham Brackpool
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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Great service and good price. Thanks....
...paul maguire
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you....
...John P. Scrivens
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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Great Service, just the right item, came on time. I will use Mytub again...
...Geoffrey Taylor
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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