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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended....
...C J HARKER
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Excellent service. Thank you. ...
...Jeremy Hutchinson
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Only supplier for the product I wanted. Easy to order, quick delivery. Great service....
...Roger Evans
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.....
...Dafydd Huw Lewis Winfield
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All good. great prices, fast delivery, kept well informed of delivery time and date....
...koreana
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You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.
Many thanks
Peter...
...Peter Bartholomew
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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Great service - right product turned up when promised despite the snowy conditions. Thank you....
...Jenny Beard
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Dear,
I recived my shipment,everything is ok.
Regards...
...Ljubomir - Tehnoservis Lakuš
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