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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ... ...charles coulson - Charles Coulson
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.... ...Mark Eaton
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Excellent service, speedy delivery very pleased with the product.... ...Mavis Wood
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey... ...Tracey Mahaffey
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I got the package, all right... ...Lajos Sándor - Heating Company Kft
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.... ...A F Leader
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Perfect and prompt service.
Many thanks... ...MarK Seager
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub... ...Dr Reginald Brian Payne
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Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!!... ...Drip Doctor
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more reviews... |
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