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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again....
...H.W.Wilson Ltd.
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!...
...Stewart - Stewart
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Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
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...J and R Da Silva Property Lettings
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal....
...John Wakefield
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Excellent service my goods arrived in quick time,friendly contacts i would recommend....
...michael bull
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fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again...
...chris exall
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Delivered on time, correct item, ok price....
...Terry Daniels
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery....
...David Hunt
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Found exactly what I needed. Great service and kept me up to date with the progress of my order. Would recommend mutub to my fiends. ...
...Rajesh Sharma
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more reviews... |
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