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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !... ...Dennis Underwood
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.... ...carol barbero
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith... ...Keith Sutherland
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.... ...Paul Darnes
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Once again, goods delivered speedily and on the specified day. ... ...paul salotti
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The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it.... ...Paul
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!... ...Horse & Groom
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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excellent service thank you... ...Karine Cheong LY
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues. ... ...Joe Wright
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